Actions that involve routine maintenance or handling of the device that do not involve diagnosing or fixing functional issues. This includes:
Any action taken to diagnose, fix, or alter the functionality of the deice by either a professional technician or an individual. This includes:
* If the technician finds that the device has already had a previous repair attempt, it will take between 10 and 30 working days to diagnose the device. Express processing is NOT possible.
Why Devices with Previous Repair Attempts Take Longer to Diagnose
Devices that have undergone prior repair attempts are often more complex to assess due to several factors:
As a result, diagnosing devices with previous repair attempts requires a more thorough and cautious approach to ensure all potential issues are uncovered and properly addressed.
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